FAQ's
Frequently Asked Questions (FAQ)
We’ve compiled answers to some common questions to make your shopping experience smoother. If you don’t find the information you’re looking for, feel free to contact us at teamsbshashwat@gmail.com.
1. How long does shipping take?
Delivery times depend on your location:
- United States: 7-20 business days
- India: 7-15 business days
- Other Countries: 10-25 business days
Please note that these are estimates, and shipping times may vary due to customs or unforeseen delays.
2. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via email. Use this number to check the status of your delivery. Please allow 3-5 days for the tracking information to update.
3. Do you offer refunds?
We do not offer refunds for any purchases. All sales are final. However, we accept product returns under certain conditions. Please review our Refund and Return Policy for more details.
4. Who pays for return shipping?
If you need to return a product, the shipping cost for returning the item will be your responsibility.
5. Can I cancel or change my order?
Orders cannot be canceled or changed once they have been processed. Please double-check your order details before confirming your purchase.
6. What should I do if my order is delayed?
If your package has not arrived within the estimated timeframe, please contact us at teamsbshashwat@gmail.com. We’ll assist you in locating your package.
7. Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times vary by location and will be displayed at checkout.
8. Are there any customs or additional fees?
For international orders, customers are responsible for any applicable customs duties, taxes, or fees imposed by their country.
9. How do I contact customer support?
You can reach us at teamsbshashwat@gmail.com. We typically respond within 1-2 business days.